Returns

30 days, free returns

You have 30 days from delivery to start a return, and returns are free: we send you a prepaid return label.

Condition

Pieces must come back unworn and unwashed, with their original tags and packaging.

How to return

Email info@jeans.com with your order number and we will send your return label and instructions. Items sent back without first requesting a return cannot be accepted.

Refunds

Refunds go back to your original payment method once we have received and checked your return.

Exchanges

The fastest way to get a different size is to return the piece and place a new order.

Items that cannot be returned

Sale items and gift cards.

Full details are in our refund policy.